INFORMATION

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FEES AND PAYMENTS

Bespoke, EYC groups and mobile services will require a discussion and a service agreement. They will be formulated specifying fees, rights and responsibilities, cancellation terms and services offered.

One-on-one creative arts counselling and creative mentoring are sessions that last for one hour, with the flat fee of $150.00. This fee is the same for both face-to-face and online delivery.  

I am a registered NDIS provider and service agreements would be created in accordance with the NDIA standards. 

Payments can be made at the end of session by credit card or by bank transfer.  

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CANCELLATION POLICY

If you make a short-notice cancellation, which is after 2 business days before the service provision, you will be charged 90% of the agreed price for the cancelled appointment.

For other cancellations, where you have provided notice of cancellation prior to the 2 business days of the scheduled service, you will not be charged a cancellation fee.

Where you fail, at short-notice or without notice, to keep the scheduled appointment, Lissette will make every effort to contact you, or your emergency contact to ensure your wellbeing.

Therapeutic sessions can be provided via an online platform in the event that there is a desire or requirement to do so.

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QUALIFICATIONS AND PROFESSIONAL MEMBERSHIP

Lissette is a qualified art therapist, registered NDIS provider, counsellor and school teacher. She has current professional memberships with ANZACATA, ACA and NESA. 

These organisations can be visited via the following websites: 

https://www.anzacata.org​/

https://www.theaca.net.au/

https://www.educationstandards.nsw.edu.au/wps/portal/nesa/home

Membership to these organisations requires Lissette to uphold their code of ethics. 

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PRIVACY AND CONSENT

Express Yourself Creatively regards the management of client’s personal information, artwork, clinical notes and any other record physical or digital that is held with the highest regard.  Information obtained is stored in a secure location at the administrative address of the business. Consent and confidentiality are sought and maintained in accordance to the ethical standards of both Australia Counselling Association(ACA) and Australia New Zealand Asian Creative Arts Therapies Association (ANZACATA). Artworks will be returned to clients unless the clients do not want to take receipt of them. If the artworks are abandoned, a digital copy will be held and de-identified artworks that will not be used for research or educationally purposes will be disposed of in a sensitive manner.

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LOCATION

Face-To-Face Individual sessions are provided by appointment at the Forestville Community Arts Centre, Northern Beaches Council. 
6 Darley St, Forestville NSW 2087

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NDIS CODE OF CONDUCT

Express Yourself Creatively acknowledges and supports the NDIS Code of Conduct.

The Code of Conduct requires workers and providers who deliver NDIS supports to:

  • act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with relevant laws and conventions

  • respect the privacy of people with disability

  • provide supports and services in a safe and competent manner with care and skill

  • act with integrity, honesty, and transparency

  • promptly take steps to raise and act on concerns about matters that might have an impact on the quality and safety of supports provided to people with disability

  • take all reasonable steps to prevent and respond to all forms of violence, exploitation, neglect, and abuse of people with disability

  • take all reasonable steps to prevent and respond to sexual misconduct.